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The livechat that will boost your EBAY Sales
Place ExpandedChat Directly in your EBAY listings!


The livechat that is supported by e-mail
Place ExpandedChat Directly in your Emails!


Live chat: your new online salesperson


The livechat that is supported by myspace.com
Place ExpandedChat Directly in your myspace.com layouts

Free

ExpandedChat Software
10 Days Free Trial

Live Chat Software

Business

Small Business
1 operator
starting from $15/month

Live Chat Software

Corporate

Corporate
3 operators
starting from $30/month

Live Chat Software

Enterprise

Enterprise
10 operators
starting from $60/month

Live Chat Software

Expanded Chat | Succes Rate
Expanded Chat makes all the difference!


How can Buyers use ExpandedChat in item listings?

Look for item listings that have the ExpandedChat box and simply use ExpandedChat as you would normally.

Buyers, use this free service to:

  • Get all the details you need to buy with confidence
  • Contact sellers using the method that works best for you
  • Get answers immediately, without waiting for email
* Be sure to check your Seller's ExpandedChat policies so you know when you can reach them.

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How can Sellers use ExpandedChat in item listings?

Sellers can opt-in to add either a Chat or Voice button (or both) to their listings through the "Sell Your Item" process. The buttons give sellers the chance to answer questions quickly and build trust with buyers.

Sellers, use this free service to:

  • Build trust with buyers when selling complex or high priced items
  • Answer questions quickly, easily and on your own schedule
  • Connect easily with buyers and turn them into repeat customers
  • Presence indicator allows everyone else on ExpandedChat to know when you're available
  • Call forwarding enables you to answer your ExpandedChat calls on the move
  • ExpandedChatIn gives buyers a number they can call you while you're on ExpandedChat
* Be sure to include in your listing when you're available to receive ExpandedChat calls. Include important details such as days, hours and time zones.

How do I setup a ExpandedChat Button on my eBay listing?

Link your ExpandedChat name to your eBay account in your eBay preferences.

  • Make sure you have the latest version of ExpandedChat.
  • If you don't already have an account, create a ExpandedChat name.
  • Link your ExpandedChat name to your eBay account in your eBay preferences.
* Access your preferences in ''My eBay''and select Member-to-Member Communications.
* Click the "Add" a ExpandedChat Name to update your preferences
* Download the latest version of ExpandedChat if you don't have one
* Check the box labelled "link my ExpandedChat account to eBay"
* Sign into your ExpandedChat account in the space provided.

Ensure eBay notifications are enabled in ExpandedChat

1. Open ExpandedChat, and click Tools > Options > Privacy. Make sure to select the "Allow my status to be shown on the Web" check box. This is important to make sure ExpandedChat buttons show presence on your eBay listings.

2. When you create a new listing, add your ExpandedChat name to your listing and buyers can contact you quickly via ExpandedChat.